Our Midway Staff is a Team of Expert Professionals | North American Midway Entertainment

DEDICATED

PROFESSIONAL MIDWAY STAFF

OUR PROFESSIONAL MIDWAY STAFF MAKES OUR FAIRS & FESTIVALS. THE SUCCESS OF THE EVENT IS DIRECTLY ATTRIBUTED TO THEIR HARD WORK AND DEDICATION.

JOIN THE TEAM

SAFETY FIRST

North American Midway Entertainment is committed to providing a safe family environment. This commitment starts with our onsite Safety Coordinators who work closely with state and local authorities to ensure that our rides pass and exceed inspections and examinations. It is the policy of North American Midway Entertainment to achieve the greatest practical degree of freedom from accidents and to ensure every guest is provided safe and healthful conditions free from recognized hazards.

We have also established and insist upon safe practices at all times from all employees. In 2010, NAME deployed the most aggressive ride safety program in the industry. This program encompasses bi-annual comprehensive non-destructive testing (NDT) for every single ride in the company inventory. In addition to the manufactures required NDT and scheduling of frequent third-party inspections throughout the season.

JOIN THE TEAM

CUSTOMER SERVICE

North American Midway Entertainments customer service philosophy is enhancing the customer experience with great service. Sure, it is very easy for a company to speak of quality customer service, but what does great customer service look like? For us, it is all about each guests experience and the longevity of our clients and their success. Our visitors repay our efforts with loyalty, repeat patronage to our fairs.

JOIN THE TEAM

OUR COMMITMENT

Our commitment to guests is to provide a safe family environment, safety is our number one priority! We have adopted one of the most, if not the most, stringent policies toward ride safety in the amusement industry.

Safety Policies:

On-site Safety Coordinators who work closely with state and local authorities to ensure all rides pass and exceed inspections and examinations.

Our program encompasses bi-annual comprehensive non-destructive testing (NDT) for every single ride in the company inventory.

Additionally, our staff are all dedicated to safety and innovation in the amusement industry. As a result, we are always in search of new challenges, and always looking for new growth opportunities. Each year, we drive ourselves to exceed our standard of excellence.

We strive to create a positive first impression among all our guests. Our exceptional showmanship is instantly evident; from being welcomed by our impeccably uniformed employees, to receiving help from our conveniently-located Guest Services or Offices.

Another commitment to our guests is to be the industry leader in customer service. Whether the guest is six, sixteen or sixty, they experience an unforgettable journey on our midway, a journey that creates extended stays, positive comments, and repeat business. Our signature customer service training program ensures a satisfying and memorable midway experience for every visit.

At NAME, we also work very hard to be heavily involved in the communities that we visit and various philanthropic organizations.

JOIN THE TEAM

EXTENSIVE TRAINING

All personnel are thoroughly screened and fully trained.

Each employee receives extensive training to ensure they are competent to perform their duties.

Training also exists to ensure their performance is consistent with our customer service standards.

Training encompasses not only their specific duty assignment but also customer service standards, overall midway safety and proper conduct on and off-duty.

Internal and external training programs are some of the different opportunities that we offer for ongoing professional development.

JOIN THE TEAM

PRESENTATION

We want our employees looking and feeling their best.

We remind employees that a great day on the Midway for our guests starts with them.

North American Midway Entertainment has employed a full-time specialist to coordinate and manage our extensive uniform program.

Our goal with our uniform presentation is to be the best dressed and most professionally presented employees on any fairgrounds that we service.

This program, now in its 20th year, has cost North American Midway Entertainment well in excess of $2,500,000.

We operate a uniform office that travels with the show that cleans and maintains the uniforms, controls inventory, and ensures that each employee is wearing a clean uniform each and every day.

JOIN THE TEAM

INDUSTRY EXPERTISE

Layout - Our expertise in Midway layout will ensure customer traffic flow, with the objective of maximizing space utilization and creating a more comfortable environment for our families at the fair. Rest assured that the layout will be designed to manage the increased traffic flow during peak promotional events. Our goal is to create an attractive midway that appeals to families as a nice place to spend their limited amounts of discretionary time and money.

JOIN THE TEAM