OUR COMMITMENT

Our commitment to guests is to provide a safe family environment, safety is our number one priority! We have adopted one of the most, if not the most, stringent policies toward ride safety in the amusement industry.

 

Safety Policies:

• On-site Safety Coordinators who work closely with state and local authorities to ensure all rides pass and exceed inspections and examinations.

• Our program encompasses bi-annual comprehensive non-destructive testing (NDT) for every single ride in the company inventory.

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Additionally, our staff are all dedicated to safety and innovation in the amusement industry. As a result, we are always in search of new challenges, and always looking for new growth opportunities. Each year, we drive ourselves to exceed our standard of excellence.

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We strive to create a positive first impression among all our guests. Our exceptional showmanship is instantly evident; from being welcomed by our impeccably uniformed employees, to receiving help from our conveniently-located Guest Services or Offices.

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Another commitment to our guests is to be the industry leader in customer service. Whether the guest is six, sixteen or sixty, they experience an unforgettable journey on our midway, a journey that creates extended stays, positive comments, and repeat business. Our signature customer service training program ensures a satisfying and memorable midway experience for every visit.

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At NAME, we also work very hard to be heavily involved in the communities that we visit and various philanthropic organizations.

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