The Most Important Tool - The Most Important Role
Sunday, 31 May 2009
Mike Rinehart, Corporate Director of Safety was hired in the first year of the consolidation of North American Midway. Mike implemented all policies and procedures relating to safety, maintenance and employee training. With the establishment of NAME in November of 2004, the company immersed its core values (safety, customer service and teamwork) within each employee and manager. Mike Rinehart and Amber Swedgan led the creation of a training video series focusing on midway safety, midway rides, games, food concessions and ticketing. Each video is comprehensive and covers all company policies and procedures and safety information for each employee’s specific role. “Our goal was to create a training program that was inclusive of every department on the midway, rich with information and easy to understand. Regardless if a new employee was hired at the Calgary Stampede or St. Mary’s Church in Chicago we would have the tools on-site to provide them with the best in midway training prior to employment”. – Mike Williams, CEO. Most importantly, to keep up with the latest safety...

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